My Oracle Support Banner

Financial Reporting (FR) Web Studio Returns An Error: "Either The User ID Or Password Is Invalid Or The User Session Has Expired. Please Check The Server Logs For Additional Details" (Doc ID 2531335.1)

Last updated on AUGUST 02, 2019

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 to 11.1.2.4.710 [Release 11.1]
Information in this document applies to any platform.

Symptoms

You're attempting to launch FR Web Studio from Workspace, but the following error occurs: "Either the user ID or Password is invalid or the user session has expired.Please check the server logs for additional details."

Changes

You've recently applied FR Patch 26822490 (Patch Set Update 11.1.2.4.708) to the environment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.