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OBIEE 12c : Smartview 11.1.2.5.800 Does Not Refresh OBIEE Analytics Data. (Doc ID 2537603.1)

Last updated on DECEMBER 03, 2019

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Business Intelligence Enterprise Edition 12.2.1.4.0 version, Analytics

Oracle Smart View for Office Release 11.1.2.5.810

On Installing SmartView for office version 11.1.2.5.810 and connecting to OBIEE instance, existing workbooks do not refresh
the data.
However newly created workbooks refresh data properly.

Steps to Reproduce:-
===============
1. Open a analysis in excel using smartview 11.1.2.5.800
2. Save the file and update connection in smartview to point to new environment
3. Save and close this file
4. Reopen the file and try to refresh the worksheet
5. Worksheet does not show data from new environment. Whereas it shows data from old environment (connection)

Cause

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In this Document
Symptoms
Cause
Solution
References


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