12.2.1.4 Not able to login into EM after upgrade
(Doc ID 2540977.1)
Last updated on JULY 24, 2023
Applies to:
Business Intelligence Server Enterprise Edition - Version 12.2.1.4.181016 and laterBusiness Intelligence Suite Enterprise Edition - Version 12.2.1.4.0 to 12.2.1.4.0 [Release 12g]
Oracle Analytics Server - Version 2022 (6.4.0.0.230404) to 2022 (6.4.0.0.230404) [Release 22]
Information in this document applies to any platform.
Symptoms
Trying to upgrade from OBIEE 12.2.1.X to 12.2.1.4.0 into a new ORACLE_HOME.
The upgrade completed without error and all servers started. EM, Console, and Analytics were up and could be logged into.
The instance was stopped and 12.2.1.X ORACLE_HOME was renamed. Then the instance was restarted.
Users were able to log into Analytics and Console but not EM:
Error 404--Not Found
In Console - Deployments, EM was not started.
Manually starting EM return error:
java.io.IOException:
[MW_HOME]/user_projects/applications/bi/em.ear (The system cannot find the file specified) with : [MW_HOME]/user_projects/applications/bi/em.ear
In the OS, the folder
[MW_HOME]/user_projects/applications/bi was recreated but empty.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |