HFM Java Service Not Starting Error: "An unexpected error has occurred. Message: EPMCSS-00301: Failed to authenticate user. Invalid credentials" (Doc ID 2541079.1)

Last updated on JANUARY 13, 2022

Applies to:

Hyperion Financial Management - Version 11.2.0.0.000 and later
Information in this document applies to any platform.

Oracle Hyperion Financial Management - Java Server service will not Run (or stay running)

The following error message is noted in : oracle-epm-fm-hsx-server.log

An unexpected error has occurred. Message: EPMCSS-00333: Failed to authenticate user xxxx

An unexpected error has occurred. Message: EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.[[

EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.

Restart of EPM / HFM Services.

Change of the Native Admin User ID to something different than originally configured at time of installation.

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In this Document

Symptoms

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