My Oracle Support Banner

OBIEE 12.2.1.4 : After Upgrading OBIEE, Data Visualization Login Page Shows Blank Screen If InternalSSL Is Enabled (Doc ID 2542930.1)

Last updated on AUGUST 29, 2021

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Business Intelligence Enterprise Edition (OBIEE) Version 12.2.1.4

After upgrading from OBIEE 12.2.1.2 to OBIEE 12.2.1.4, while trying to access the SSL enabled DV URL, it navigates to the login screen, and post login, the screen goes blank.

Error in file bi_server1-diagnostic.log

Changes

Upgraded from OBIEE 12.2.1.2.0 to OBIEE 12.2.1.4.0 and Enabled Internal SSL

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.