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RaFramework Web Application Services Are Not Starting Up After EPM Reconfiguration " The user name and/or password from the boot identity file (boot.properties) is not valid. " (Doc ID 2549399.1)

Last updated on NOVEMBER 27, 2020

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Not able to start the Raframework web app services and gets the message in the RaFramework0.log:


####<May 31, 2019 12:57:42 PM EDT> <Critical> <WebLogicServer> <CAWLKWQ68> <RaFramework0> <Main Thread> <> <> <> <1559321862354> <BEA-000386> <Server subsystem failed. Reason: weblogic.security.SecurityInitializationException: Authentication denied: Boot identity not valid; The user name and/or password from the boot identity file (boot.properties) is not valid. The boot identity may have been changed since the boot identity file was created. Please edit and update the boot identity file with the proper values of username and password. The first time the updated boot identity file is used to start the server, these new values are encrypted.
weblogic.security.SecurityInitializationException: Authentication denied: Boot identity not valid; The user name and/or password from the boot identity file (boot.properties) is not valid. The boot identity may have been changed since the boot identity file was created. Please edit and update the boot identity file with the proper values of username and password. The first time the updated boot identity file is used to start the server, these new values are encrypted.
    at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.doBootAuthorization(CommonSecurityServiceManagerDelegateImpl.java:960)
    at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.initialize(CommonSecurityServiceManagerDelegateImpl.java:1054)
    at weblogic.security.service.SecurityServiceManager.initialize(SecurityServiceManager.java:888)
    at weblogic.security.SecurityService.start(SecurityService.java:141)
    at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:263)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused By: javax.security.auth.login.FailedLoginException: [Security:090303]Authentication Failed: User epm_admin weblogic.security.providers.authentication.LDAPAtnDelegateException: [Security:090295]caught unexpected exception
    at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.login(LDAPAtnLoginModuleImpl.java:251)
    at com.bea.common.security.internal.service.LoginModuleWrapper$1.run(LoginModuleWrapper.java:110)
    at com.bea.common.security.internal.service.LoginModuleWrapper.login(LoginModuleWrapper.java:106)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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