Receiving an Error When Logging into Workspace: "You could Not Be Authenticated. Please Check The Name And Password And Try Again."
(Doc ID 2552091.1)
Last updated on APRIL 10, 2024
Applies to:
Hyperion BI+ - Version 11.1.2.4.000 and laterOracle SOA Suite - Version 11.1.1.1.0 and later
Weblogic - Version 8.1 and later
Hyperion Financial Data Quality Management, Enterprise Edition - Version 11.1.2.4.000 and later
Hyperion Financial Close Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.
Symptoms
A newly provisioned administrator is signing into Workspace for the first time, but an error is thrown: "You could Not Be Authenticated. Please Check The Name And Password And Try Again." In the Workspace.log file, this error might also be seen: "Log on failed: error while checking user preferences."
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |