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Recieving An Error When Login Into Workspace: "You could Not Be Authenticated. Please Check The Name And Password And Try Again." (Doc ID 2552091.1)

Last updated on MAY 20, 2020

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.000 and later
Hyperion BI+ - Version 11.1.2.4.000 and later
Oracle SOA Suite - Version 11.1.1.1.0 and later
Weblogic - Version 8.1 and later
Hyperion Financial Data Quality Management, Enterprise Edition - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

A new administrator user is signing into Workspace for the first time, but an error is bring thrown: "You could Not Be Authenticated. Please Check The Name And Password And Try Again."

In the Workspace.log file, this error might also be seen: "Log on failed: error while checking user preferences."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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