My Oracle Support Banner

OBIEE 12c: Admin Tool Crashes Or Throws Runtime Error On Close RPD After A Query Related Objects Action (Doc ID 2579875.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.0 to 12.2.1.4.0 [Release 12g]
Information in this document applies to any platform.

Symptoms

This issue is encountered with the OBIEE 12.2.1.4 Admin Tool; either from a Client Tools installation or from a Server installation.

Open a RPD in the Admin Tool > Do "Query Related Objects" > Close the RPD, and see the Admin Tool throws the following error, and/or will crash / hang:-

Microsoft Visual C++ Runtime Library

Runtime Error!
Program: <CLIENT_TOOLS_HOME>\bi\bifoundation\server\bin\admintool.exe

R6025
- pure virtual function call

For example:-

1. Launch the 12.2.1.4.0 Administration Tool
2. File > Open > Offline ... Select any RPD and provide the repository password to open
3. Expand any subject area and table in the Presentation Layer > Right-click on any column, go to "Query Related Objects", and select "Physical Column" (for example) > Select any column and click "Go to"
4. Close the RPD

Note:
If any changes are made to the RPD during the session and a Save is done (prior to the Close event), then the changes are saved successfully.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.