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Strategic Modeling Client Crashes When Checking In Entity (Doc ID 2584837.1)

Last updated on SEPTEMBER 13, 2019

Applies to:

Hyperion Strategic Finance - Version 11.1.2.4.002 and later
Information in this document applies to any platform.

Symptoms

 
After checking out an entity and attempting to check it back in, Strategic Modeling client crashes and closes out.  Changes to formulas and recalculation are made to the model prior to check in.  Upon checking out the model again, the prior transactions are not saved and the date time stamp on the entity is not updated.

 

Client Application log error in Windows Application Event Log:

Faulting application name: HSF.exe, version: 11.1.2.43070, time stamp: 0x59b868d6
Faulting module name: mfc100u.dll, version: 10.0.40219.1, time stamp: 0x4d5f29b6
Exception code: 0xc0000005
Fault offset: 0x001b2e5c
Faulting process id: 0xfec
Faulting application start time: 0x01d52cda07db2f74
Faulting application path: C:\Oracle\Middleware\EPMSystem11R1\products\hsf\Client\bin\HSF.exe

Changes

 Updating formulas on accounts and calculating the model.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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