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OBIEE 12c Error With Exportarchive.sh : "Metadata Plugin exportArchive failed!" (Doc ID 2590640.1)

Last updated on APRIL 09, 2021

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.0 and later
Business Intelligence Server Enterprise Edition - Version 12.2.1.4.201020 to 12.2.1.4.201020 [Release 12g]
Information in this document applies to any platform.

Symptoms

When attempting to export BAR file from OBIEE 12.2.1.4.0 upgraded instance, it created the bar file, but the file size is so small that it doesn't have all application roles, webcat and RPD.
 
The following error occurs in the logs.

ERROR
-----------------------
Sep 13, 2019 7:35:22 AM oracle.bi.metadata.lcm.rpdplugin.RPDPlugin exportArchive
INFO: Process the datamodel content
Sep 13, 2019 7:35:22 AM oracle.bi.metadata.lcm.rpdplugin.RPDPlugin logErrorDetails
SEVERE: Exception occurred null
Sep 13, 2019 7:35:22 AM oracle.bi.metadata.lcm.rpdplugin.RPDPlugin logErrorDetails
SEVERE: java.lang.NullPointerException
        at oracle.bi.metadata.util.CustOrderParser.getCustomizationGroupXmls(CustOrderParser.java:122)
        at oracle.bi.metadata.lcm.rpdplugin.RPDPlugin.exportArchive(RPDPlugin.java:237)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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