Unable To Access Shared Service Console After Weblogic October Patch Is Applied Error "The required application module 'cas.containers.tadpole' is not configured"
(Doc ID 2613736.1)
Last updated on AUGUST 23, 2023
Applies to:
Hyperion BI+ - Version 11.1.2.4.711 and laterHyperion Financial Data Quality Management, Enterprise Edition - Version 11.1.2.4.220 to 11.1.2.4.220 [Release 11.1]
Information in this document applies to any platform.
Symptoms
Unable to access shared service console, Getting "The required application module 'cas.containers.tadpole' is not configured" error.
FoundationService0.log shows following error,
<BEA-101162> <User defined listener com.hyperion.lcm.web.common.LCMContextListener failed: java.lang.NullPointerException.
java.lang.NullPointerException
at com.hyperion.lcm.common.LCMLogger.isLoggable(LCMLogger.java:1128)
at com.hyperion.lcm.common.LCMLogger.log(LCMLogger.java:1172)
at com.hyperion.lcm.common.resource.ResourcesCache.cacheProductResourcesOnStartUp(ResourcesCache.java:139)
at com.hyperion.lcm.web.common.LCMContextListener.contextInitialized(LCMContextListener.java:38)
.....
<BEA-149231> <Unable to set the activation state to true for the application 'SHAREDSERVICES [Version=11.1.2.0]'.
weblogic.application.ModuleException:
at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1531)
at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:488)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
Changes
Applied the WLS Patch Set Update (PSU) from October 2019. This issue is expected to continue going forward with the new PSUs.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |