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OBIEE 12c: Custom Images Are Not Loading (Doc ID 2627643.1)

Last updated on MAY 04, 2021

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

In OBIEE 12.2.1.4, custom images that are configured in dashboards are not loading, it displays a broken symbol instead.
Image is located on another server.
Ping from the 12c server to the image server is successful.
Clicking on the image will successfully open a pdf file, which is also located in the image server.
 

ERROR
-----------------------
Error noticed in the Browser.

Refused to load the image 'https://<server_name>/Guides/help.jpg' because it violates the following Content Security Policy directive: "img-src 'self' data: elocation.oracle.com:* http://elocation.oracle.com".

Cause

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In this Document
Symptoms
Cause
Solution
References


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