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OBIEE 12.2.1.4.x: Unable To Login Into BI Publisher Through Database Authentication (Doc ID 2630474.1)

Last updated on DECEMBER 03, 2021

Applies to:

Business Intelligence Reporting and Publishing - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

After implementing ready only SQL authentication in fmw using the below link.

https://docs.oracle.com/middleware/bi12214/biee/BIESC/GUID-99968A33-0D49-41AE-83CC-A3CA4112E9F1.htm#BIESC534

Able to login to obiee analytics using database users but not able to login to BI publisher using the database users instead getting below error.

ERROR:

The server can not be used due to a configuration error, please contact the administrator. If you are the administrator, please consult BI Publisher user guide for proper configuration.

java.lang.RuntimeException: Failed to retrieve data from Presentation ServerCould not connect to OBI Presentation Service"

Cause

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In this Document
Symptoms
Cause
Solution
References


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