My Oracle Support Banner

OBIEE 12c: UI With a Theme Renders Incorrectly When OBIEE Is Accessed Via A Load Balancer (Doc ID 2630766.1)

Last updated on JANUARY 21, 2020

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

A custom theme is created and applied to change the logo and color scheme.

When OBIEE is accessed via a Load Balancer, the analytics User Interface does not render correctly or completely.  For example:  See the font changes, and some icons are missing. See columns and sections are overlaid on top of each other when editing a dashboard.

In the web browser Developer Tools console, the following errors / messages may be observed: 

Refused to load the stylesheet 'http://<domain>/analytics/res/v-Oou4VIfeFWs/s_Alta/master/master.css' because it violates the following Content Security Policy directive: "style-src 'self' 'unsafe-inline' data:". Note that 'style-src-elem' was not explicitly set, so 'style-src' is used as a fallback.

and/or

Request URL: http://<domain>/analytics/res/v-Oou4VIfeFWs/s_Alta/master/master.css
Referrer Policy: no-referrer-when-downgrade

This issue is not encountered when OBIEE is accessed directly, that is when bypassing the Load Balancer.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.