In Hyperion Financial Management Application, Task Flow Email For Consolidation Job Fails With Error (Doc ID 2633888.1)

Last updated on MARCH 11, 2022

Applies to:

Symptoms

Task flow E-mail notification for scheduled consolidation job fails with an error. Users are unable to get the E-mail alert for the completed tasks i.e Consolidation when created through Taskflows.

The following error can be seen in "SharedServices_TaskFlow.log"

[FoundationServices0] [ERROR] [EPMCES-61043] [oracle.EPMCES.CES] [tid: 28] [userId: ] [ecid: 0000MyrYT1KFGBS5UFs1yc1U8fAZ000000,0] [APP: SHAREDSERVICES#11.1.2.0] [SRC_CLASS: com.hyperion.workflow.engine.server.framework.WfServerUtilityHelper] [SRC_METHOD: handleRuntimeProcess] Unable to execute Email stage: EmailStart Email server is not running. Make sure that Email server is running and try again.

[FoundationServices0] [NOTIFICATION] [EPMCES-13547] [oracle.EPMCES.CES] [tid: 11] [userId: ] [ecid: 0000MzNTLLcFGBS5UFs1yc1UAhuC000000,0:993:107] [APP: SHAREDSERVICES#11.1.2.0] [SRC_CLASS: ] [SRC_METHOD: ] Email host:
[FoundationServices0] [NOTIFICATION] [EPMCES-13547] [oracle.EPMCES.CES] [tid: 11] [userId: ] [ecid: 0000MzNTLLcFGBS5UFs1yc1UAhuC000000,0:993:107] [APP: SHAREDSERVICES#11.1.2.0] [SRC_CLASS: ] [SRC_METHOD: ] Email host:  
[FoundationServices0] [NOTIFICATION] [EPMCES-13557] [oracle.EPMCES.CES] [tid: 11] [userId: ] [ecid: 0000MzNTLLcFGBS5UFs1yc1UAhuC000000,0:993:107] [APP: SHAREDSERVICES#11.1.2.0] [SRC_CLASS: ] [SRC_METHOD: ] SMTP host:
[FoundationServices0] [NOTIFICATION] [EPMCES-13559] [oracle.EPMCES.CES] [tid: 11] [userId: ] [ecid: 0000MzNTLLcFGBS5UFs1yc1UAhuC000000,0:993:107] [APP: SHAREDSERVICES#11.1.2.0] [SRC_CLASS: ] [SRC_METHOD: ] Workflow Engine Email not enabled because SMTP server is not set.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.