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OBIEE 12c: OBIPS crashes frequently, Faulting Module Name: DBGHELP.DLL (Doc ID 2643050.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Business Intelligence Suite Enterprise Edition - Version and later
Information in this document applies to any platform.


On : version, Analytics
OBIPS crashes frequently. Event viewer is showing an Application error and the Presentation Server is coming down.

Faulting application name: sawserver.exe, version:, time stamp: 0x5d15df3b
Faulting module name: DBGHELP.DLL, version: 6.3.9600.17415, time stamp: 0x545040c1
Exception code: 0xc0000005
Fault offset: 0x00000000000d3e37
Faulting process id: 0x1994
Faulting application start time: 0x01d5c5590ed3c7e4
Faulting application path: <ORACLE_HOME>\bi\bifoundation\web\bin\sawserver.exe
Faulting module path: C:\windows\SYSTEM32\DBGHELP.DLL
Report Id: xx


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