My Oracle Support Banner

Running An Agent In Oracle Business Intelligence Fails With "Failed to send AUTH command. 5.7.3 Authentication unsuccessful" (Doc ID 2660349.1)

Last updated on MAY 21, 2020

Applies to:

Business Intelligence Suite Enterprise Edition - Version and later
Oracle Analytics Server - Version 5.5.0 and later
Information in this document applies to any platform.


When attempting to run agents in Obiee 12C
the following error occurs.

AgentID: /users/weblogic_bi/Pending_Processes
[nQSError:75005] Failed to send AUTH command. 5.7.3 Authentication unsuccessful
Trying SMTP Delivery loop again... sleeping for 5 seconds

Telnet to the exchange server failed
Scheduler credentials are confirmed correct



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.