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Running An Agent In Oracle Business Intelligence Fails With "Failed to send AUTH command. 5.7.3 Authentication unsuccessful" (Doc ID 2660349.1)

Last updated on MAY 21, 2020

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.0 and later
Oracle Analytics Server - Version 5.5.0 and later
Information in this document applies to any platform.

Symptoms


When attempting to run agents in Obiee 12C
the following error occurs.

AgentID: /users/weblogic_bi/Pending_Processes
[nQSError:75005] Failed to send AUTH command. 5.7.3 Authentication unsuccessful
Trying SMTP Delivery loop again... sleeping for 5 seconds

Telnet to the exchange server failed
Scheduler credentials are confirmed correct

 

Cause

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In this Document
Symptoms
Cause
Solution


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