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[OBI-SEC-00500] Identity store provider error & [LDAP: error code 11 - Administrative Limit Exceeded Errors when trying to Edit Existing Agents.Also Hangs when try to create New Agent (Doc ID 2673384.1)

Last updated on AUGUST 12, 2020

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.191015 to 12.2.1.4.200414 [Release 12g]
Information in this document applies to any platform.

Symptoms

After OBI BUNDLE PATCH 12.2.1.3.200414, or OBI BUNDLE PATCH 12.2.1.4.200414, or OBI BUNDLE PATCH 12.2.1.3.200114 or OBI BUNDLE PATCH 12.2.1.3.20014 unable to Create New or Edit Existing Agents

 

(bi_server1.out)
 <Warning> <oracle.igf.ovd> <IGF-00008> <Operations error: entity= op=search mesg=Administrative Limit Exceeded LDAP Error 11 : [LDAP: error code 11 - Administrative Limit Exceeded] >
 <Warning> <oracle.webservices.jaxws> <BEA-000000> <Exception while executing the business logic: [BISecurity] [oracle.bi.security.centaurus.SearchUsersAction::execute] [OBI-SEC-00500] Identity store provider error>

<Warning> <oracle.igf.ovd> <IGF-00008> <Operations error: entity= op=search mesg=Administrative Limit Exceeded LDAP Error 11 : [LDAP: error code 11 - Administrative Limit Exceeded] >
<Warning> <oracle.webservices.jaxws> <BEA-000000> <Exception while executing the business logic: [BISecurity] [oracle.bi.security.centaurus.SearchUsersAction::execute] [OBI-SEC-00500] Identity store provider error>
[OBIS] [ERROR:1] [] [] [ecid: xxxxxx:1:5] [sik: service1] [tid: xxxxxxx] [nQSError: 13057] Error From BI Security Service: [BISecurity] [oracle.bi.security.centaurus.SearchUsersAction::execute] [OBI-SEC-00500] Identity store provider error. [[

and
sawlog

[OBIPS] [ERROR:10] [] [saw.security.odbcuserpopulationimpl.getuser] [ecid: xxxxxxxxx,0:1] [tid: xxxxxx] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: KMcIntyre2] Odbc driver returned an error (SQLExecDirectW).
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred.
(HY000)
State: HY000. Code: 43113. [nQSError: 43113] Message returned from OBIS.
(HY000)
State: HY000. Code: 13057. [nQSError: 13057] Error From BI Security Service: [BISecurity] [oracle.bi.security.centaurus.SearchUsersAction::execute] [OBI-SEC-00500] Identity store provider error. (HY000)
SQL Issued: {call NQSGetUsers('NAME_PATTERN=KMcIntyre2*','DISPLAY_NAME','service1')}[[
File:odbcuserpoploaderimpl.cpp
Line:388
Location:
saw.security.odbcuserpopulationimpl.getuser
saw.security.userpopulationmanagerimpl.searchidentities
saw.httpserver.processrequest
saw.rpc.server.responder
saw.rpc.server
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadpool.socketrpcserver
saw.threads
HttpCommand: getUserPopulationAccounts
HttpArgs: SearchPattern='KMcIntyre2',_scid='QyWZJBRFSF-*u2XWEl9H',FindType='1',icharset='utf-8'
AuthProps: AuthSchema=SSO|IMPERSONATE=KMcIntyre2|NQ_SESSION.SERVICEINSTANCEKEY=service1|PWD=******|UID=systemuser|User=KMcIntyre2|GUID=KMcIntyre2

Cause

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In this Document
Symptoms
Cause
Solution
References


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