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FDMEE Check Stage Fails With Unable To Find HFM Cluster. (Doc ID 2680880.1)

Last updated on JUNE 17, 2020

Applies to:

Hyperion Financial Data Quality Management, Enterprise Edition - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Symptoms

FDMEE Check stage fails with unable to find HFM cluster. 

Example of issue in the log:
2020-01-30 22:59:02,274 INFO  [AIF]: ******** Check Execution - BEGIN ********
2020-01-30 22:59:02,274 DEBUG [AIF]: GlobalUserForAppAccess from Profile: FDMLoader
2020-01-30 22:59:02,649 INFO  [AIF]: Unable to find HFM Cluster.
2020-01-30 22:59:02,649 INFO  [AIF]: Error encountered while connecting to HFM.
2020-01-30 22:59:02,649 ERROR [AIF]: Unable to find HFM Cluster.
2020-01-30 22:59:02,649 INFO  [AIF]: Error occurred during Check Process.
2020-01-30 22:59:02,649 ERROR [AIF]: Error encountered while connecting to HFM.
2020-01-30 22:59:02,649 INFO  [AIF]: Disconnected from FDMEE database.
2020-01-30 22:59:02,649 INFO  [AIF]: [HFMService] Info:checkData Error: java.lang.Exception: Error occurred during Check Process.
2020-01-30 22:59:02,664 INFO  [AIF]: [HFMService] Info:[checkData:373,Aug - 2019] END (java.lang.Exception: Error occurred during Check Process.)
2020-01-30 22:59:02,664 DEBUG [AIF]: AIFUtil.callOdiServlet - END
2020-01-30 22:59:02,664 FATAL [AIF]: Error in CommData.checkData
Traceback (most recent call last):
 File "<string>", line 5431, in checkData
RuntimeError: java.lang.Exception: Error occurred during Check Process.

2020-01-30 22:59:02,664 DEBUG [AIF]: CommData.updateWorkflow - START
2020-01-30 22:59:02,664 DEBUG [AIF]:
       UPDATE TLOGPROCESS
       SET PROCESSENDTIME = CURRENT_TIMESTAMP
       ,PROCESSSTATUS = 42
         ,PROCESSENTVAL = 0
         ,PROCESSENTVALNOTE = 'Check Error'
       WHERE PARTITIONKEY = 4 AND CATKEY = 1 AND PERIODKEY = '2019-08-31' AND RULE_ID = 11
       
2020-01-30 22:59:02,695 DEBUG [AIF]: CommData.updateWorkflow - END
2020-01-30 22:59:02,695 DEBUG [AIF]: Comm.executeScript - START
2020-01-30 22:59:02,695 INFO  [AIF]: Executing the following script: \\w1616\FDMEEApp\DentFDMEE/data/scripts/event/AftCheck.py
2020-01-30 22:59:02,695 DEBUG [AIF]: Comm.executeVBScript - START

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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