My Oracle Support Banner

Oracle Analytics: Analysis and Visualizations Rendering in Mobile Browsers with Error Message " Unexpected number of elements found for argument $ul " (Doc ID 2681272.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Analytics Server - Version 5.5.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Analytics , when using the Mobile browsers like Safari or Chrome below similar intermittent errors are seen in browser and backend Managed server logs .

Error 1 :

Seen on the browser Display :

Erro : We've encountered an unexpected error. If the issue persists, please contact support. 

Error 2 :

biserver1.log :

ERROR: Error in handling column infos.: Unexpected number of elements found
for argument $ul.  Expected 1 but found 0.

 

Changes

when DV content  & Analytics report used in  Dashboard on  Analytics Server 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.