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Agents Fail With ["NQSERROR:75025] Handshake failed" Error When Using Office365 SMTP For Delivery (Doc ID 2681560.1)

Last updated on MAY 22, 2023

Applies to:

Business Intelligence Suite Enterprise Edition - Version and later
Oracle Analytics Server - Version 5.5.0 and later
Information in this document applies to any platform.


Configured Office365 SMTP server in Fusion Middleware Enterprise Manager (EM) for OBIEE in order for the agents to be delivered via email. While running the agent, it fails with the following error:

When trying to send an email via command line it is successful.


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