My Oracle Support Banner

Unable To Launch Configuration Utility For EPM 11.2 (Doc ID 2685230.1)

Last updated on JANUARY 21, 2025

Applies to:

Hyperion BI+ - Version 11.2.0.0.000 and later
Information in this document applies to any platform.

Symptoms

EPM release 11.2.0 had been recently installed and configured.

After the installation of a new Oracle product, when trying to run the configuration utility, it doesn't launch. Attempting to launch it from the command prompt or from the start menu, has the same issue.

Examining the setJavaRuntime.bat file show that it has no references to jdk1.8.0_181

Changes

 A new Oracle product (DRM) had been installed

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.