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Large Exports on Oracle Business Intelligence 12c (12.2.1.4) Fail With "There was an error processing your download .." (Doc ID 2695544.1)

Last updated on DECEMBER 06, 2021

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.3.0 to 12.2.1.4.0 [Release 12g]
Information in this document applies to any platform.

Symptoms

After upgrade from OBI 11g to OBI 12c (12.2.1.4), the same exports to Excel that were working on 11g are failing on 12c (12.2.1.4) with:

"There was an error processing your download. Please check with your administrator"


The xdo debug logs include errors such as:



Changes

Upgraded from OBI 11g to OBI 12c (12.2.1.4)

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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