My Oracle Support Banner

Unable To Open Hyperion Financial Management (HFM) Application From Shared Services For LCM Tasks Due To Error: "EPMLCM-13000: Service Currently Not Available" "EPMHFM-65538: There is no registered cluster or server." (Doc ID 2697853.1)

Last updated on JANUARY 30, 2023

Applies to:

Hyperion Financial Management - Version 11.2.1.0.000 and later
Information in this document applies to any platform.

Symptoms

Users are unable to open HFM applications from Shared Services to perform import or export LCM tasks.  The SharedServices_LCM.log file shows errors:

[<DATE>] [FoundationServices0] [ERROR] [EPMLCM-30058] [oracle.EPMLCM] [tid: 100] [userId: <anonymous>] [ecid:] [APP: SHAREDSERVICES] [partition-name: DOMAIN] [tenant-name: GLOBAL] [SRC_CLASS: ?] [SRC_METHOD: ?:?] EPMHFM-65538: There is no registered cluster or server.
[<DATE>] [FoundationServices0] [NOTIFICATION] [EPMLCM-13000] [oracle.EPMLCM] [tid: 100] [userId: <anonymous>] [ecid:] [APP: SHAREDSERVICES] [partition-name: DOMAIN] [tenant-name: GLOBAL] [SRC_CLASS: com.hyperion.lcm.common.LCMLogger] [SRC_METHOD: log] Service currently not available. 

Changes

The HFM application has been copied or imported into a new environment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.