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Unable To Open Hyperion Financial Management (HFM) Application From Shared Services For LCM Tasks Due To Error: "EPMLCM-13000: Service Currently Not Available" "EPMHFM-65538: There is no registered cluster or server." (Doc ID 2697853.1)

Last updated on AUGUST 07, 2020

Applies to:

Hyperion Financial Management - Version 11.2.1.0.000 and later
Information in this document applies to any platform.

Symptoms

Users are unable to open HFM applications from Shared Services to perform import or export LCM tasks.  The SharedServices_LCM.log file shows errors:

[<DATE>] [FoundationServices0] [ERROR] [EPMLCM-30058] [oracle.EPMLCM] [tid: 100] [userId: <anonymous>] [ecid:] [APP: SHAREDSERVICES] [partition-name: DOMAIN] [tenant-name: GLOBAL] [SRC_CLASS: ?] [SRC_METHOD: ?:?] EPMHFM-65538: There is no registered cluster or server.
[<DATE>] [FoundationServices0] [NOTIFICATION] [EPMLCM-13000] [oracle.EPMLCM] [tid: 100] [userId: <anonymous>] [ecid:] [APP: SHAREDSERVICES] [partition-name: DOMAIN] [tenant-name: GLOBAL] [SRC_CLASS: com.hyperion.lcm.common.LCMLogger] [SRC_METHOD: log] Service currently not available

Changes

The HFM application has been copied or imported into a new environment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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