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OBIEE 12c: BI Server Is Frequently Crashing With Error SAGetSharedRequestKey (Doc ID 2699645.1)

Last updated on SEPTEMBER 10, 2021

Applies to:

Business Intelligence Server Enterprise Edition - Version and later
Oracle Exalytics Software - Version and later
Business Intelligence Suite Enterprise Edition - Version and later
Information in this document applies to any platform.


After upgrading to,  the obis1 is frequently crashing and users are signed out of the session. Users would need to restart the services to get it working and after sometimes obis crashes again.
In the obis1.out log it is seen that the process was executing a query calling SAGetSharedRequestKey


This was working fine in OBIEE


 Upgraded to OBIEE


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