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WebLogic Managed Server (bi_server1) Going into Admin State Due to JRockit Crashing, Causing OBIEE and BI Publisher to Become Inaccessible (Doc ID 2703052.1)

Last updated on AUGUST 25, 2020

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 to 11.1.1.9.0 [Release 11g]
Oracle WebLogic Server - Version 10.3.6 to 10.3.6
Information in this document applies to any platform.

Symptoms

The Managed BIServer (bi_server1) is going into STATE_ADMIN mode.  

Due to this users are not able to get into OBIEE Analytics or BI Publisher.

At the time of the issue, users who are in will lose their connection.

The following is seen in the bi_server1.log at the time of the issue:

ERROR:
=======


JRockit is crashing and producing dump files in the JRockit directory at the same time.

Cause

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In this Document
Symptoms
Cause
Solution
References


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