My Oracle Support Banner

After Applying Patch 3076584 To OBI 12.2.1.3, Users Are Unable To Login (Doc ID 2703187.1)

Last updated on AUGUST 25, 2020

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.3.200414 and later
Information in this document applies to any platform.

Symptoms

Users are unable to login to OBIEE after applying Patch 30768584 to upgrade to OBIEE 12.2.1.3.200414.

No errors are encountered during patch application. However after the patch upgrade users get below error when trying to login to OBIEE:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.