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Users from the 2nd LDAP Unable To Signin OBIEE with error: "[OBI-SEC-00111] FailedAuthentication : BI Security access denied - web service credentials are invalid." (Doc ID 2711559.1)

Last updated on MARCH 10, 2021

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

In OBIEE 11.1.1.9.0, the initialization block authentication is used to authenticate external LDAP users. This worked correctly. Now you need to add another LDAP server to OBIEE. But you got errors:

Saw log:

[2020-08-28T12:59:29.000-05:00] [OBIPS] [NOTIFICATION:1] [] [saw.securitysubsystem.checkauthentication.runimpl] [ecid: xxxxx 0:1:1] [tid: xxxxx] Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004.  Code: 10018.  [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[53012] User authentication failure: username.
(08004)[[
File:checkauthentication.cpp
Line:1408
Location:
       saw.securitysubsystem.checkauthentication.runimpl

bi_server1-diagnostic.log

[2020-08-28T12:59:41.333-05:00] [bi_server1] [ERROR] [OWS-04086] [oracle.webservices.service] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: xxxxx,0:1:1:6:1] [APP: bisecurity#11.1.1] oracle.webservices.provider.ProviderException: javax.xml.ws.WebServiceException: [OBI-SEC-00111] FailedAuthentication : BI Security access denied - web service credentials are invalid.[[
at oracle.j2ee.ws.server.jaxws.JAXWSRuntimeDelegate.processMessage(JAXWSRuntimeDelegate.java:492)
at oracle.j2ee.ws.server.provider.ProviderProcessor.doEndpointProcessing(ProviderProcessor.java:1187)
at oracle.j2ee.ws.server.WebServiceProcessor.invokeEndpointImplementation(WebServiceProcessor.java:1143)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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