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Unable to Install Crystal Ball. "Microsoft Excel Installation Not Found" (Doc ID 2732974.1)

Last updated on NOVEMBER 30, 2020

Applies to:

Oracle Crystal Ball - Version 11.1.2.4.000 to 11.1.2.4.850 [Release 11.1]
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)

Symptoms

When attempting to install Crystal Ball the following error occurs.

Error: Cannot launch Excel: System.Exception: Microsoft Excel installation not found.




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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