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HSF - Unhandeled Exception Error When Attempting To Take HSF Model Offline In Smart View (Doc ID 2746555.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Hyperion Strategic Finance - Version and later
Information in this document applies to any platform.


When attempting to take an HSF Model "Offline", the following message appears:

"Unhandled exception has occurred in a component in your application. If you click COntinue, the application will ignore this error and attempt to continue."

Details of error message

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ArgumentOutOfRangeException: Length cannot be less than zero.
Parameter name: length
at System.String.Substring(Int32 startIndex, Int32 length)
at HSFOffline.Step1.StartTakeOfflineProcess()
at HSFOffline.Step2.btnFinish_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


 Taking a model offline for preparation of cloud migration.


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