My Oracle Support Banner

Waiting for Map Service to Finish Setting Up" While Accessing Maps in Data Visualization Console in SSL Enabled Oracle Analytics Server (OAS) Setup (Doc ID 2749634.1)

Last updated on JANUARY 12, 2022

Applies to:

Oracle Analytics Server - Version 5.5.0.0.201012 and later
Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.201216 to 12.2.1.4.201216 [Release 12g]
Information in this document applies to any platform.

Symptoms

"Waiting for Map Service to Finish Setting Up" message is displayed while accessing DV > Console > Maps in SSL enabled Oracle Analytics Server (OAS) setup.

There is no issue accessing SSL analytics URL. In Analytics, there is no issue accessing maps. Accessing SSL mapviewer URL works ok.

BI Components internalssl report shows no errors (ssl.sh/cmd report).

But accessing Maps in DV > Console fails.

If SSL is disabled, DV > Console> Maps works in the same setup.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.