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Essbase on Marketplace: Connecting from Smart View, User Gets Two Errors "Internal Server Error" Then "Unable to connect to Provider" (Doc ID 2751039.1)

Last updated on FEBRUARY 12, 2021

Applies to:

Hyperion Essbase - Version 19.3.0.1.0 Marketplace and later
Information in this document applies to any platform.

Symptoms

Users are connecting to Essbase on Marketplace using a Private Connection and their SSO login. The users receive 2 errors but can click thru and eventually get connected. The two errors:

"Internal Server Error"

"Unable to connect to Provider"

Only happens to some of the users.



Changes

Implemented SSO

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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