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Import Of Data Visualization Extracts Into Oracle Analytics Desktop (OAD) From OAC Fails With Error (Doc ID 2754656.1)

Last updated on FEBRUARY 25, 2021

Applies to:

Oracle Analytics Desktop - Version 5.6.0 and later
Information in this document applies to any platform.

Symptoms

Users cannot import any data visualization extracts into Oracle Analytics Desktop (OAD) from OAC. This was working fine before.
This process is failing on multiple PCs. OAD currently can't be used because no one can import.


Error from Jetty log:

{"prefix":"DSS","code":50000,"message":"DSS understood the request, but was unable to perform the operation due to an internal error","subMessage":""}
<TimeStamp> oracle.bi.web.datasetsvc.car.plugin.metadata.dssapi.OnlineHelper performImportStep
WARNING: Error calling DSS web service import operation
<TimeStamp> oracle.bi.web.datasetsvc.car.plugin.metadata.dssapi.OnlineHelper performImportStep
WARNING: {"prefix":"DSS","code":50000,"message":"DSS understood the request, but was unable to perform the operation due to an internal error","subMessage":""}
<TimeStamp> oracle.bi.web.datasetsvc.car.plugin.metadata.DSSStoragePlugin performImportStep
SEVERE: Error importing archive
java.lang.NullPointerException
at oracle.bi.web.datasetsvc.car.plugin.metadata.DSSStoragePlugin.performImportStep(DSSStoragePlugin.java:210)
at oracle.bi.web.datasetsvc.car.plugin.metadata.DSSStoragePlugin.beginImport(DSSStoragePlugin.java:174)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.bi.metadata.lcm.plugin.StoragePluginManager.executeAPI(StoragePluginManager.java:108)
at oracle.bi.metadata.lcm.plugin.StoragePluginManager.executeStorageManagerPluginAPI(StoragePluginManager.java:59)
at oracle.bi.metadata.lcm.framework.ImportArchive.executeImportArchive(ImportArchive.java:81)
at oracle.bi.metadata.lcm.framework.ImportArchive.execute(ImportArchive.java:45)
at oracle.bi.metadata.lcm.framework.LCMTaskWorker.call(LCMTaskWorker.java:69)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

 


Changes

 OAC was updated from version 5.8 to 5.9.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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