Reinstall of EPM Error for OHS "Found unsupported version of the product: 12.2.1.3.0"
(Doc ID 2756329.1)
Last updated on OCTOBER 10, 2022
Applies to:
Hyperion BI+ - Version 11.2.4.0.000 to 11.1.2.4.903 [Release 11.2 to 11.1]Information in this document applies to any platform.
Symptoms
When trying to re-install EPM 11.2.4 on top of itself, following error is displayed for OHS
Errors:
EPMINS-01046: The installation checks required to run EPM System Installer did not succeed. See the Troubleshooting Guide for more information.:
Found unsupported version of the product: 12.2.1.3.0
Status: EPMINS-01016: Cannot install the selected component. Click Help to see possible reasons.
Warning:
Folder does not exist: /<path>/stage/EPM1124/Planning/null/linux64
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |