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FR - Opening Financial Reporting Web Studio, It Fails With "An error was encountered when processing the request. Either the user ID or Password is invalid or the user session has expired.Please check the server logs for additional details." (Doc ID 2771014.1)

Last updated on APRIL 22, 2021

Applies to:

Hyperion BI+ - Version 11.1.2.4.702 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.4.202 version, Integration

11.1.2.4 Financial Reporting Web Studio not working

Assuming the SSL has been enabled for Enterprise Performance Management environment and offloaded on either the OHS (Oracle HTTP Server) or the Load balancer level. When trying to open the Reporting Web Studio, users receive an error in the popup screen - "An error was encountered when processing the request. Either the user ID or Password is invalid or the user session has expired.Please check the server logs for additional details."

Cause

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In this Document
Symptoms
Cause
Solution
References


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