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Crystal Ball: "Warning: Unsupported Microsoft Excel version detected. Oracle Crystal Ball (64-bit) has detected an attempt to install with an unsupported or no version of Microsoft Excel" When Installing Crystal Ball (Doc ID 2772123.1)

Last updated on MAY 12, 2021

Applies to:

Oracle Crystal Ball - Version 11.1.2.4.850 and later
Information in this document applies to any platform.

Symptoms

The following error is received when installing Oracle Crystal Ball:

"Warning: Unsupported Microsoft Excel version detected. Oracle Crystal Ball (64-bit) has detected an attempt to install with an unsupported or no version of Microsoft Excel."



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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