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Foundation Service Fails to Start Error: Authentication denied: Boot identity not valid. The user name or password or both from the boot identity file (boot.properties) is not valid (Doc ID 2776222.1)

Last updated on JUNE 30, 2021

Applies to:

Hyperion BI+ - Version 11.2.3.0.000 and later
Information in this document applies to any platform.

Symptoms

The following error is captured in start-FoundationServices0-out.log

Authentication denied: Boot identity not valid. The user name or password or both from the boot identity file (boot.properties) is not valid. The boot identity may have been changed since the boot identity file was created. Please edit and update the boot identity file with the proper values of username and password. The first time the updated boot identity file is used to start the server, these new values are encrypted.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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