HFM: Oracle Hyperion Financial Management - Java Server Service Fails to Startup: "EPMHFM-66032: HFM Database is not configured properly. Database related information is not available from HIT registry."
(Doc ID 2776489.1)
Last updated on OCTOBER 19, 2023
Applies to:
Hyperion Financial Management - Version 11.1.2.4.000 and laterInformation in this document applies to any platform.
Symptoms
Oracle Hyperion Financial Management - Java Server starts but terminates, error in oracle-epm-fm-hsx-server.log shows errors:
[FM] [ERROR] [] [oracle.FM.HSXDATAACCESS.oracle.epm.fm.dal.manager.DALDataSource] [tid: ] [ecid: 0000N^UAlJcFW7SLuEo2yX1WYgiA000000,0] [SRC_CLASS: oracle.epm.fm.dal.manager.DALDataSource] [SRC_METHOD: initialize] HFM Database is not configured properly. Database related information is not available from HIT registry.
[ERROR] [] [oracle.FM.HSX.SERVER.oracle.epm.fm.hsxserver.HsxServer] [tid: ] [ecid:] [SRC_CLASS: oracle.epm.fm.hsxserver.HsxServer] [SRC_METHOD: init] An error occurred while starting HSX_SERVER_NAME service.[[
oracle.epm.fm.common.exception.HFMException: EPMHFM-66032: HFM Database is not configured properly. Database related information is not available from HIT registry.
at oracle.epm.fm.dal.manager.DALDataSource.initialize(DALDataSource.java:94)
at oracle.epm.fm.dal.DALModule.initialize(DALModule.java:56)
at oracle.epm.fm.dal.DALHsxModuleInterface.initialize(DALHsxModuleInterface.java:34)
at oracle.epm.fm.hsxserver.HsxModuleManager.initDALModule(HsxModuleManager.java:183)
at oracle.epm.fm.hsxserver.HsxModuleManager.preServiceStartup(HsxModuleManager.java:74)
at oracle.epm.fm.hsxserver.HsxServer.init(HsxServer.java:41)
at oracle.epm.fm.hsxserver.HsxServer.main(HsxServer.java:27)
]]
[ERROR] [] [oracle.FM.HSX.SERVER.oracle.epm.fm.hsxserver.HsxServer] [tid: ] [ecid:] [SRC_CLASS: oracle.epm.fm.hsxserver.HsxServer] [SRC_METHOD: init] An error occurred while starting HSX_SERVER_NAME service.[[
oracle.epm.fm.common.exception.HFMException: EPMHFM-66032: HFM Database is not configured properly. Database related information is not available from HIT registry.
at oracle.epm.fm.dal.manager.DALDataSource.initialize(DALDataSource.java:94)
at oracle.epm.fm.dal.DALModule.initialize(DALModule.java:56)
at oracle.epm.fm.dal.DALHsxModuleInterface.initialize(DALHsxModuleInterface.java:34)
at oracle.epm.fm.hsxserver.HsxModuleManager.initDALModule(HsxModuleManager.java:183)
at oracle.epm.fm.hsxserver.HsxModuleManager.preServiceStartup(HsxModuleManager.java:74)
at oracle.epm.fm.hsxserver.HsxServer.init(HsxServer.java:41)
at oracle.epm.fm.hsxserver.HsxServer.main(HsxServer.java:27)
]]
When running EPM System Configurator, unable to connect to previously configured Registry Database, pop-up error shows "Login has times out"
Changes
New Firewall rule blocking connection to database server
Cause
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In this Document
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| Cause |
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