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HFM: Oracle Hyperion Financial Management - Java Server Service Fails to Startup: "EPMHFM-66032: HFM Database is not configured properly. Database related information is not available from HIT registry." (Doc ID 2776489.1)

Last updated on MARCH 14, 2022

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Oracle Hyperion Financial Management - Java Server starts but terminates, error in oracle-epm-fm-hsx-server.log shows errors:

[FM] [ERROR] [] [oracle.FM.HSXDATAACCESS.oracle.epm.fm.dal.manager.DALDataSource] [tid: ] [ecid: 0000N^UAlJcFW7SLuEo2yX1WYgiA000000,0] [SRC_CLASS: oracle.epm.fm.dal.manager.DALDataSource] [SRC_METHOD: initialize] HFM Database is not configured properly. Database related information is not available from HIT registry.
[ERROR] [] [oracle.FM.HSX.SERVER.oracle.epm.fm.hsxserver.HsxServer] [tid: ] [ecid:] [SRC_CLASS: oracle.epm.fm.hsxserver.HsxServer] [SRC_METHOD: init] An error occurred while starting HSX_SERVER_NAME service.[[
oracle.epm.fm.common.exception.HFMException: EPMHFM-66032: HFM Database is not configured properly. Database related information is not available from HIT registry.
at oracle.epm.fm.dal.manager.DALDataSource.initialize(DALDataSource.java:94)
at oracle.epm.fm.dal.DALModule.initialize(DALModule.java:56)
at oracle.epm.fm.dal.DALHsxModuleInterface.initialize(DALHsxModuleInterface.java:34)
at oracle.epm.fm.hsxserver.HsxModuleManager.initDALModule(HsxModuleManager.java:183)
at oracle.epm.fm.hsxserver.HsxModuleManager.preServiceStartup(HsxModuleManager.java:74)
at oracle.epm.fm.hsxserver.HsxServer.init(HsxServer.java:41)
at oracle.epm.fm.hsxserver.HsxServer.main(HsxServer.java:27)

]]

 

When running EPM System Configurator, unable to connect to previously configured Registry Database, pop-up error shows "Login has times out"

 

Changes

New Firewall rule blocking connection to database server

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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