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RA Agent service under Navigate > Adminster > Reporting settings in greyed out or red status (Doc ID 2783095.1)

Last updated on JUNE 24, 2021

Applies to:

Hyperion BI+ - Version 11.1.2.4.714 and later
Information in this document applies to any platform.

Symptoms

On 11.1.2.4.714 after installing Weblogic patch and upgrading java to 7 RA Framework agent service in workspace > Navigate > Administer > Reporting Settings shows red not green.

But in RAFramework log files no error message and all functionality works fine.

It's only UI issue

Changes

 Weblogic latest critical patches and updating java from 6 to 7

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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