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Financial Report (FR) Fails In HTML For One Dimension Member with error "Unable to load the following resource: An error occurred while processing your data query" (Doc ID 2784438.1)

Last updated on JUNE 14, 2021

Applies to:

Hyperion BI+ - Version 11.2.3.0.000 to 11.2.4.0.000 [Release 11.2]
Information in this document applies to any platform.

Symptoms

FR Report migrated from 11.1.2.4 to 11.2.3 fails to run for a specific POV when rendered in HTML. Same report renders in PDF for the same POV

Error Message displayed in FR UI:

    Unable to load the following resource: An error occurred while processing your data query

Planning_WebApp.log from Planning Server shows messages indicating issue related to suppression processing similar to the following:

Error occurred when processing ADM Driver request[[
java.lang.NullPointerException
    at com.hyperion.planning.olap.HspFormGrid.suppressRowsByFilter(HspFormGrid.java:2399)
    at com.hyperion.planning.olap.HspFormGrid.suppressRowsByFilter(HspFormGrid.java:2366)

...

  [SRC_CLASS: HspADMServlet] [SRC_METHOD: Handle] [[
com.hyperion.planning.HspRuntimeException: Unable to load the following resource: An error occurred while processing your data query.
    at com.hyperion.planning.HspAdmProvider.getCubeQuery(HspAdmProvider.java:1488)
    at sun.reflect.GeneratedMethodAccessor490.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

...

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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