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How to Address Intermittent LCM Failure Issues with Standard Profitability Apps (Doc ID 2787081.1)

Last updated on NOVEMBER 23, 2021

Applies to:

Hyperion Profitability and Cost Management - Version 11.1.1.0.00 to 11.2.5.0.000 [Release 11.1 to 11.2]
Information in this document applies to any platform.

Symptoms

 LCM exports are failing for HPCM with error "EPMLCM-13000: Service currently not available". The issue is intermittent and fails for different Artifacts everytime and cannot be consistently reproduced.

Error in migrating artifact - DriverExceptions

EPMLCM-13000:Service currently not available.

EPMLCM-13000:Service currently not available.

Migration Status - Completed with failures.  
----------------------------------------------------------------------
20190927_041706 - Aborting step 19346592 after an error occurred
20190927_041706 - Running the Lineage Error SQL for step 19346592
20190927_041706 - Ran the Lineage Error SQL for step 19346592
----------------------------------------------------------------------
20190927_041706 - The following errors occurred
----------------------------------------------------------------------
20190927_041706 - Command "call
D:\Oracle\Middleware\user_projects\epmsystem1\bin\Utility.bat
D:\HYP_JOBS\script\xml\HPCMEAlloc.xml" executed with error code 2
20190927_041706 - Exiting with error code 2
----------------------------------------------------------------------

Changes

 Issue persists after trying the steps in Error "EPMLCM-13000: Service currently not available"  (Doc ID 1639472.1) and also after increasing the WLIOTimeoutSecs to 3000

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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