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Error: Logon Failed. User and/or Password Is Invalid When Try To Import FR Report Into MS Office Documents Via SmartView Using Private Connection (Doc ID 2790266.1)

Last updated on FEBRUARY 07, 2023

Applies to:

Hyperion BI+ - Version to [Release 11.2]
Information in this document applies to any platform.


On EPM 11.2.3, the user is getting the following error when trying to import FR reports via Smartview using a Private connection:

Logon Failed. User and/or Password is invalid. Try again.

This issue does not happen when user connects via a Shared connection or when user is provisioned with Administrator role under Document Repository


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