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Financial Close Management (FCM) Prompting Second Login Screen After Upgrade to 11.2 (Doc ID 2791504.1)

Last updated on AUGUST 22, 2024

Applies to:

Hyperion Financial Close Management - Version 11.2.4.0.000 and later
Information in this document applies to any platform.

Symptoms

 Active Directory users cannot access FCM. Getting second login screen.

Errors from FCM log:


####<Apr 29, 2021 6:13:22,959 PM CDT> <Warning> <Security> <HDRCHYPDE3WT03> <FinancialClose0> <[ACTIVE] ExecuteThread: '8' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <00j7vfgnpGaBT8GyIwn3CR0001sK00000i> <1619738002959> <[severity-value: 16] [rid: 0:1] [partition-id: 0] [partition-name: DOMAIN] > <BEA-090504> <Certificate chain received from <IP range> failed hostname verification check. Certificate contained <machine name> but check expected <IP address>
####<Apr 29, 2021 6:13:22,974 PM CDT> <Warning> <Security> <HDRCHYPDE3WT03> <FinancialClose0> <[ACTIVE] ExecuteThread: '8' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <00j7vfgnpGaBT8GyIwn3CR0001sK00000i> <1619738002974> <[severity-value: 16] [rid: 0:1] [partition-id: 0] [partition-name: DOMAIN] > <BEA-099117> <The LDAP authentication provider named "MSAD" failed to make a connection to LDAP server at ldaps://<IP Address>, the error cause is: Hostname verification failed: HostnameVerifier=weblogic.security.utils.SSLWLSHostnameVerifier, hostname=<IP Address..>

Changes

--new install/configuration of EPM 11.2.4
--Imported FCM schema from 11.1.2.4_253 version into 11.2.4
--Reconfigured FCM
--Restarted services

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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