PDF Generation for FR Reports and Batches Fail with error indicating NoClassDefFoundError for sun.awt.X11GraphicsEnvironment on Linux Operating System
(Doc ID 2796247.1)
Last updated on AUGUST 06, 2021
Applies to:
Hyperion BI+ - Version 11.2.5.0.000 and laterInformation in this document applies to any platform.
Symptoms
For environment with FR Web App running on Linux OS:
- Attempting to PDF Preview FR Report results in error indicating the page could not be displayed
- Running FR batch that generates PDF output fails. Batch details shows error indicating "Error while saving as PDF" and/or "EXCEL Generation failed"
FRLogging.log contains message similar to the following:
[SRC_CLASS: com.hyperion.reporting.printserver.PrintEngineInstanceThread] [SRC_METHOD: {varies depending on scenario used to generate PDF}] Could not initialize class sun.awt.X11GraphicsEnvironment[[
java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |