PDF Generation for FR Reports and Batches Fail with error indicating NoClassDefFoundError for sun.awt.X11GraphicsEnvironment on Linux Operating System (Doc ID 2796247.1)

Last updated on JANUARY 25, 2023

Applies to:

Symptoms

For environment with FR Web App running on Linux OS:

• Attempting to PDF Preview FR Report results in error indicating the page could not be displayed
• Running FR batch that generates PDF output fails. Batch details shows error indicating "Error while saving as PDF" and/or "EXCEL Generation failed"

FRLogging.log contains message similar to the following:

[SRC_CLASS: com.hyperion.reporting.printserver.PrintEngineInstanceThread] [SRC_METHOD: {varies depending on scenario used to generate PDF}] Could not initialize class sun.awt.X11GraphicsEnvironment[[
java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment

Changes

Cause

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