My Oracle Support Banner

EPM 11.2.x - The HTTPS URL (https://<server>:<ssl_port>) Does Not Open Up The Default OHS Page. Error "Your connection to this site is not secure" (Doc ID 2799513.1)

Last updated on AUGUST 18, 2021

Applies to:

Hyperion BI+ - Version 11.2.0.0.000 and later
Information in this document applies to any platform.

Symptoms

OHS has been configured with SSL.


When attempting to access OHS on the SSL port 443, the page does not open.
It opens on the non-ssl port 19000

The following error is thrown when accessing https://<server>:<ssl_port> -
Your connection to this site is not secure

Error in ohs_component.log -
[<date_time>] [OHS] [NOTIFICATION:32] [OH99999] [ossl] [client_id: <client_id>] [host_id: <host_id>] [host_addr: <host_addr>] [pid: <pid>] [tid: <tid>] [user: <user>] [VirtualHost: <virtual_host:port>] OHS:2079 Client SSL handshake error, nzos_Handshake returned 28864(server <server>:<ssl_port>)
[<date_time>] [OHS] [NOTIFICATION:32] [OH99999] [ossl] [host_id: <host_id>] [host_addr: <host_addr>] [pid: <pid>] [tid: <tid>] [user: <user>] [VirtualHost: <virtual_host:port> ] OHS:2171 NZ Library Error: SSL IO error [Hint: the client stopped the connection unexpectedly]

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.