My Oracle Support Banner

OBIEE After Upgrade From To ,Bi_Server 1 Goes to Unknown State in EM (Doc ID 2802394.1)

Last updated on FEBRUARY 04, 2022

Applies to:

Business Intelligence Suite Enterprise Edition - Version and later
Business Intelligence Server Enterprise Edition - Version and later
Oracle Exalytics Software - Version and later
Information in this document applies to any platform.


After upgrading OBIEE from to OBIEE, the WLS Managed Server bi_server1 is not stable.

The service is going down and coming back. During that time the bi_server1 service is unknown in FMW.

This issue happens every 30- 40 minutes and BI Server recover on its own.

This issue was not seen in OBIEE

Error from bi-server1-diagnostic.log



 Upgraded to OBIEE from OBIEE


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.