My Oracle Support Banner

Hyperion Planning: Not Receiving E-mail Notification While Promoting Planning Cycle From Finance To Approver (Doc ID 2807436.1)

Last updated on OCTOBER 25, 2021

Applies to:

Hyperion Planning - Version and later
Information in this document applies to any platform.


The planning cycle is configured as Planner -> Finance -> Approver. We are receiving email notifications when promoted from Planner to Finance, but not when promoted from Finance to Approver.
Planner --> Finance ---> Approver
When the Approver rejects and sends back to Finance (the Finance receives an email).
When the Finance sends to the Approver (the Approver does not get an email).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.