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Presentation Server Crashes During Heavy Concurrent User Exports and Downloads (Doc ID 2812991.1)

Last updated on OCTOBER 08, 2021

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.0 to 12.2.1.4.0 [Release 12g]
Information in this document applies to any platform.

Symptoms

The Presentation Server (sawserver) is crashing daily. The Presentation Server restarts automatically.
This occurs during peak morning periods when many users are performing exports.

There are multiple crash reports.

For example: 

sawserver_XXXXXXX_crashreport.txt

 



Cause

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In this Document
Symptoms
Cause
Solution
References


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