My Oracle Support Banner

EPM 11.2.7 / Smart View: Error Starting Analytic Provider Services (APS) After Applying EPM 11.2.7 Maintenance Release ""SmartView" failed to preload on startup in Web application: "/aps"" (Doc ID 2822778.1)

Last updated on MARCH 11, 2022

Applies to:

Hyperion Essbase - Version and later
Information in this document applies to any platform.


After applying the EPM 11.2.7 Maintenance Release to EPM 11.2.6, APS starts but users are unable to connect.

Error in the AnalyticProviderServices0.log:

####<nov 17, 2021 10:47:13,893 AM ART> <Error> <HTTP> <MCSV000119> <AnalyticProviderServices0> <[ACTIVE] ExecuteThread: '55' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <xxxxxxx> <xxxxxx> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-101216> <Servlet: "SmartView" failed to preload on startup in Web application: "/aps".
java.lang.ClassCastException: java.lang.NoClassDefFoundError cannot be cast to java.lang.Exception
at com.essbase.smartview.xml.EssbaseSmartView.init(Unknown Source)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.