EPM 11.2.7 / Smart View: Error Starting Analytic Provider Services (APS) After Applying EPM 11.2.7 Maintenance Release ""SmartView" failed to preload on startup in Web application: "/aps"" (Doc ID 2822778.1)

Last updated on MARCH 11, 2022

Applies to:

Symptoms

After applying the EPM 11.2.7 Maintenance Release to EPM 11.2.6, APS starts but users are unable to connect.

Error in the AnalyticProviderServices0.log:

####<nov 17, 2021 10:47:13,893 AM ART> <Error> <HTTP> <MCSV000119> <AnalyticProviderServices0> <[ACTIVE] ExecuteThread: '55' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <xxxxxxx> <xxxxxx> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-101216> <Servlet: "SmartView" failed to preload on startup in Web application: "/aps".
java.lang.ClassCastException: java.lang.NoClassDefFoundError cannot be cast to java.lang.Exception
at com.essbase.smartview.xml.EssbaseSmartView.init(Unknown Source)

Cause

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