Unable to Open Data Visualization In Oracle Analytics Server 5.9 With Microsoft Internet Explorer
(Doc ID 2834778.1)
Last updated on OCTOBER 02, 2023
Applies to:
Oracle Analytics Server - Version 5.9.0 and laterInformation in this document applies to any platform.
Symptoms
When opening Data Visualization in Oracle Analytics Server 5.9 with Internet Explorer browser below errors are seen:
ERROR: Exception in _changeState: Call to class specific state change method failed for component: 'obitech-report.FingerPane' when switching to state INITIALIZED.
FunctionCallError: Call to class specific state change method failed for component: 'obitech-report.FingerPane' when switching to state INITIALIZED.
at f (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17330)
at s.prototype._initializeComponent (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:19689)
at s.prototype.initializeComponent (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:19463)
at Anonymous function (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17535)
at _applyToChildren (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:4813)
at f (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17495)
at s.prototype._initializeComponent (http://XXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:19689)
at s.prototype.initializeComponent (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:19463)
at Anonymous function (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17535)
at _applyToChildren (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:4813)
Caused By:
Object doesn't support property or method 'append'
TypeError: Object doesn't support property or method 'append'
at y.prototype._handleTabSetup (http://XXXX:16502/dv/static/report/1.0.0.d0e20e5dd5e1/report_base.js:86:3871)
at Anonymous function (http://XXXXX:16502/dv/static/report/1.0.0.d0e20e5dd5e1/report_base.js:86:9682)
at y.prototype._visitTabConfigurations (http://XXXXX:16502/dv/static/report/1.0.0.d0e20e5dd5e1/report_base.js:86:11758)
at y.prototype._handleContentSetup (http://XXXXX:16502/dv/static/report/1.0.0.d0e20e5dd5e1/report_base.js:86:9641)
at y.prototype._doInitializeComponent (http://XXXXX:16502/dv/static/report/1.0.0.d0e20e5dd5e1/report_base.js:86:22624)
at f (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17309)
at s.prototype._initializeComponent (http://XXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:19689)
at s.prototype.initializeComponent (http://XXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:19463)
at Anonymous function (http://XXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17535)
at _applyToChildren (http://XXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:4813)
ERROR: Exception in _changeState: Failed to change state to STARTED for component 'ComponentStatusHandler_23'.
FunctionCallError: Failed to change state to STARTED for component 'ComponentStatusHandler_23'.
at Anonymous function (http://XXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17552)
at _applyToChildren (http://XXXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:4813)
at f (http://XXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17495)
at s.prototype._startComponent (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:20882)
at s.prototype.startComponent (http://XXXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:20675)
at Anonymous function (http://XXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17535)
at _app
FunctionCallError: Call to class specific state change method failed for component: 'obitech-report.FingerPane' when switching to state INITIALIZED.
at f (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17330)
at s.prototype._initializeComponent (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:19689)
at s.prototype.initializeComponent (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:19463)
at Anonymous function (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17535)
at _applyToChildren (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:4813)
at f (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17495)
at s.prototype._initializeComponent (http://XXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:19689)
at s.prototype.initializeComponent (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:19463)
at Anonymous function (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17535)
at _applyToChildren (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:4813)
Caused By:
Object doesn't support property or method 'append'
TypeError: Object doesn't support property or method 'append'
at y.prototype._handleTabSetup (http://XXXX:16502/dv/static/report/1.0.0.d0e20e5dd5e1/report_base.js:86:3871)
at Anonymous function (http://XXXXX:16502/dv/static/report/1.0.0.d0e20e5dd5e1/report_base.js:86:9682)
at y.prototype._visitTabConfigurations (http://XXXXX:16502/dv/static/report/1.0.0.d0e20e5dd5e1/report_base.js:86:11758)
at y.prototype._handleContentSetup (http://XXXXX:16502/dv/static/report/1.0.0.d0e20e5dd5e1/report_base.js:86:9641)
at y.prototype._doInitializeComponent (http://XXXXX:16502/dv/static/report/1.0.0.d0e20e5dd5e1/report_base.js:86:22624)
at f (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17309)
at s.prototype._initializeComponent (http://XXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:19689)
at s.prototype.initializeComponent (http://XXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:19463)
at Anonymous function (http://XXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17535)
at _applyToChildren (http://XXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:4813)
ERROR: Exception in _changeState: Failed to change state to STARTED for component 'ComponentStatusHandler_23'.
FunctionCallError: Failed to change state to STARTED for component 'ComponentStatusHandler_23'.
at Anonymous function (http://XXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17552)
at _applyToChildren (http://XXXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:4813)
at f (http://XXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17495)
at s.prototype._startComponent (http://XXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:20882)
at s.prototype.startComponent (http://XXXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:20675)
at Anonymous function (http://XXXXXX:16502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:5:17535)
at _app
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |